Privacy Policy
MediaBrain Courses (“MediaBrain”, “we”, “us”) explains here how we collect, use, share, and protect information when you visit mediabrain.click or use our services.
1. Introduction
We value privacy and aim to be transparent. This policy describes:
- what information we collect and why
- how we use it to operate and improve our courses and platform
- how cookies and similar technologies work on our site
- choices and rights you may have, depending on your location
If you do not agree with this policy, please do not use the website. When you continue to use the site, you acknowledge this policy.
2. Data we collect
We collect information in three main ways: (a) you provide it, (b) it is collected automatically, or (c) it is received from trusted partners.
- Account data (name, email address, password)
- Profile and preferences (learning goals, timezone, language)
- Support communications (messages, attachments, chat history)
- Billing and transactional details (plan, invoice data, payment status)
- Form submissions (newsletter opt-ins, feedback, waitlists)
- Device and browser data (user agent, OS, language)
- Log data (IP address, timestamps, referrer URLs)
- Usage data (pages viewed, clicks, scroll depth, session duration)
- Approximate location (derived from IP, not precise GPS)
- Performance metrics (errors, latency, feature adoption)
- Payment processors (confirmation of payment, risk signals)
- Email delivery providers (delivery, bounces, unsubscribes)
- Analytics providers (aggregated usage insights)
Partners may provide us with aggregated or de-identified reports rather than raw personal data where feasible.
We do not intentionally collect sensitive categories of personal data (e.g., health, biometrics, precise geolocation). Please avoid sharing such data in free-form fields (support messages, feedback).
3. How we use data
We use information to deliver, maintain, and improve MediaBrain. Typical purposes include:
- Provide services: create accounts, enroll in courses, grant access to content.
- Support and communication: respond to requests, deliver service notices, and provide help.
- Personalization: remember preferences and tailor content recommendations.
- Quality and analytics: understand what works, troubleshoot issues, and improve performance.
- Security and fraud prevention: protect users, enforce our terms, and prevent abuse.
- Marketing (where permitted): send updates and educational content with appropriate consent and opt-out mechanisms.
Depending on jurisdiction, our processing may be based on: performance of a contract (to deliver services), legitimate interests (site security and improvement), your consent (marketing or non-essential cookies), and compliance with legal obligations.
4. Cookies
Cookies are small text files stored on your device. We use them to enable core features and remember preferences. We may also use similar technologies (localStorage) for on-site preferences such as theme selection.
Required for authentication, security, and basic site functionality. Disabling these may break parts of the service.
Used to remember settings like language, UI preferences, and theme. You can remove these in your browser settings.
Helps us understand usage trends and improve. Where required, we request consent before enabling non-essential analytics cookies.
You can control cookies through your browser and may also revisit consent choices via our cookie banner when available.
This page uses a consent dialog for non-essential features. You can open it any time:
5. Security
We apply technical and organizational measures appropriate to risk, including:
- encryption in transit (HTTPS)
- access controls and least-privilege practices
- monitoring for suspicious activity and abuse prevention
- regular review of systems and security posture
No method of transmission or storage is 100% secure. If you believe your account may be compromised, contact us promptly.
6. Your choices
You may have rights to access, correct, delete, or restrict certain processing of your personal data. Your available options can depend on where you live.
- Email preferences: unsubscribe at any time using the link in emails.
- Account updates: request access, changes, or deletion by contacting support.
- Cookie choices: manage via browser settings and our consent dialog.
- Marketing: opt out of promotional messages (service notices may still apply).
7. Contact
Questions about this policy or a privacy request? Contact us: